Aside from posting updates on the Facebook page that they run for Madeline, Kate and Gerry McCann rarely appear in front of the media anymore.

Upon the release of The Disappearance of Madeleine McCann in March of 2019, the McCanns released a statement about how the series could "hinder" the investigation. 

"The production company told us that they were making the documentary and asked us to participate," the McCanns said in a statement following Netflix's documentary announcement. "We did not see — and still do not see — how this programme will help the search for Madeleine and, particularly given there is an active police investigation, it could potentially hinder it. Consequently, our views and preferences are not reflected in the programme." 

Following the release of the docuseries, Kate and Gerry opened up further about the special, by way of their spokesperson, Clarence Michell. "This fuels those conspiracy theorists, there's whole websites and forums dedicated to vilifying [Kate and Gerry] and others around them, myself included," he said. "It's nonsense. If the allegations that have been disproven and discounted are aired again, I'm afraid it will fuel that. Kate and Gerry ignore all of that."

When news broke that a 43-year-old German prisoner had been named as a suspect, the McCanns spoke out once again through Clarence Mitchell. This time, they were cautiously optimistic that this lead would give them answers.

"Kate and Gerry do feel it's potentially very significant," Clarence Mitchell said, per The Guardian. "They have welcomed the appeal; they're not doing any interviews themselves about it because they wish the focus to remain on the police request rather than they themselves."

"There have there been countless sightings, tip offs, rumors, assumptions made largely by the media about A or B, which have all suddenly come to nothing. Nor would I want to talk about any sense of hope or optimism around this one, given the circumstances," he continued. "But, as I say, in my memory of being involved in the case, the police have never been quite so specific about an individual, as they have been in this appeal."

The McCanns themselves also released a statement via the London police.

"All we have ever wanted is to find her, uncover the truth and bring those responsible to justice," they stated. "We will never give up hope of finding Madeleine alive but whatever the outcome may be, we need to know, as we need to find peace."