Before accessing the services on the CAC portal, you must first sign up. To sign up, you must supply your personal details including your name, addresses, date of birth, gender, nationality, email, phone number and user name. These you fill in a form that must be completed before you hit the register button. If you already signed up, then you need to log in to proceed with the services you may need. Simply:
- Click on 'create account' on the home page of the portal.
- Then, complete the forms displayed. You should note that there is the option of accredited users.
- If you are one, then on the CAC accreditation portal, select ‘’Are you an accredited customer?’’ and then enter your accreditation number in a specific format. This will be NBA/IND/12345 for an individual or alternatively ICAN/IND/12345 or ICSAN/IND/12345. In case it is for a firm, then enter it as NBA/FM/12345, or ICAN/FM/12345, or ICSAN/FM/12345.
- All accredited users should enter the e-mail address they used at the accreditation.
- Then enter the recaptcha as displayed in the box to prove you are not a robot.
- Then finish by clicking on submit.
General users should watch out for a display by the system where they will get the pre-entered ‘’User name’’ and be required to put the auto-generated ‘’Password’’ as soon as it comes up. On the other hand, accredited users get their username and password sent to them by mail once the back office approves them.
To access the account once created:
- You need to enter your username and password.
- Click on login
- Accept the given terms of use.
- Change the password
- Once this is done, it is possible to enjoy uninterrupted service with the commission.
