Ultimately, Jenna said she quit YouTube as a way to hold herself accountable. In a video that is no longer on her channel but others have reuploaded, Jenna apologized for the content of some of her earlier videos. She said that while some had wanted her to acknowledge troubling things she'd done, many others came to her defense calling her an "unproblematic queen." This always made her uncomfortable, though, because it wasn't true.

"I'm not completely unproblematic," Jenna said. "And I've tried my best to grow up and to be a better person." She said that she tries to take criticism that's given to her, so when people came out saying they wanted her to apologize for things or talk about why she had privated a lot of her older videos, she was willing to do so.

As Jenna continued, she said that she privated those videos because she didn't want to "put out negative things into the world." At one point, she was proud to have those old videos on her channel because they were signs of her growth over the years. But in more recently, she felt like people didn't bother looking at when they were posted and assumed they all reflected her viewpoints as a person now. In the end, when they were posted doesn't change that people were still offended by them.

"If that's the case, where people will watch something and be offended now, I don't want it to exist," Jenna said. In the apology video, she brings up the fact that she did blackface in 2011 when she dressed up as Nicki Minaj. She said that she never meant to do blackface, but understands that her intention isn't what matters here.

"I do want to tell you how unbelievably sorry I am if I ever offended you by posting this video or doing this impression," Jenna said. She also brought up a video where she sang a song she wrote with racist lyrics toward Asian people and one where she shamed women for what they were wearing.