Shandy is one of the newest characters on Season 3 of Ted Lasso. She is a former model and friend of Keeley who joins the latters' PR firm as a "consultant." We meet her in Episode 2 after Keeley hires her. Shandy is played by Ambreen Razia, who described the character to Bustle as, "..very mad. Funny. Very Essex.”
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Ambreen also said, "I would say things on set sometimes and Jason [Sudeikis] wouldn’t quite get the Essex-ness but he definitely just went with it. She’s also insecure and desperate to make her new career work. It is the difference between whether she’s going to have a roof over her head or have food on the table.”